The Canadian Private Copying Collective
Zero-Rating Program

Frequently Asked Questions

If your question is not answered here, e-mail us at buyers@cpcc.ca or call 1-866-886-0232 during normal business hours.

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32. How do I renew my contract and certificate number?
Immediately after you complete your purchase report, in the same on-line session, you will be invited to renew your contract and certificate number. If you choose to renew, you will be asked to confirm or update the information you supplied in your application about the registered business/organization and contact person, and pay the applicable administrative fee. You do not need to complete a new application form. If you choose not to renew, your contract and certificate number will expire.
Complete list of questions
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