If your question is not answered here, e-mail us at buyers@cpcc.ca or call 1-866-886-0232 during normal business hours.

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19. I submitted an application but have changed my mind and want to cancel. What should I do?
Let CPCC know by e-mail (buyers@cpcc.ca) or call the toll-free hotline (1-866-886-0232). You will need to provide the temporary application number (provided during the application process) of the application you wish to cancel.
Complete list of questions
 
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