The Canadian Private Copying Collective
Zero-Rating Program

Frequently Asked Questions

If your question is not answered here, e-mail us at buyers@cpcc.ca or call 1-866-886-0232 during normal business hours.

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19. What if my application is rejected?
You will receive an e-mail from CPCC, which will specify the deficiency(ies) in your application. If you wish to pursue the application further, you will need to provide or correct the specified information within ten business days. If no response is received from you within the ten business days, any payment you may have made will be refunded. If you wish to re-apply after the ten days have elapsed, you will need to complete a new application.
Complete list of questions
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