The Canadian Private Copying Collective
Zero-Rating Program

Frequently Asked Questions

If your question is not answered here, e-mail us at buyers@cpcc.ca or call 1-866-886-0232 during normal business hours.

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13. How long will it take to process my application?
The time required will vary depending on the volume of applications, and on the completeness of your application. You can check the status of your application by entering your temporary application number in the box below. If you have misplaced your temporary application number, see the FAQ entitled I lost my temporary application number. What should I do? Please do not call or e-mail to inquire about the status of your application.

When your application has been processed, CPCC will contact you by e-mail to notify you whether the application is approved or rejected, or if more information is required.

 
Complete list of questions
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