If your question is not answered here, e-mail us at buyers@cpcc.ca or call 1-866-886-0232 during normal business hours.

Please note that this page prints best in landscape mode.

3. I don't have an e-mail address — can I still apply?
Both during and after the application process, CPCC will correspond with zero-rating program participants by e-mail. Those who do not have an e-mail address are advised to set up an e-mail account through their Internet service provider, or through a free Internet-based e-mail service, such as Hotmail or Yahoo, before proceeding with an application. If you cannot access a computer or the Internet, call the toll-free hotline (1-866-886-0232).
Complete list of questions
 
click here for the french version of this siteclick here for the terms of useclick here for the CPCC homepageAbout CPCCPrivate copying and the law - Key conceptsPrivate copying and the law - Private copying royaltiesPrivate copying and the law - Penalties for evasionPrivate copying tariffs - The tariff in contextPrivate copying tariffs - Current tariffPrivate copying tariffs - Proposed tariffsPrivate copying tariffs - Past tariffsManufacturers and Importers - Collection and payment of private copying royaltiesManufacturers and Importers - Accounting and record-keepingManufacturers and Importers - Risks and penaltiesZero-rating and exemptions - Exemption for the perceptually disabledZero-rating and exemptions - CPCC's zero-rating programFAQ for buyersZero-rating for distributorsEnforcement - Enforcement at the CPCCEnforcement - TipsEnforcement - Sourcing media: List of companies and reported brandsRoyalty distribution - General informationRoyalty distribution - Information for copyright holdersFinancial highlightsHow to contact usNewsPress roomSite map