If your question is not answered here, e-mail us at buyers@cpcc.ca or call 1-866-886-0232 during normal business hours.

Please note that this page prints best in landscape mode.

1. Do I have to apply online?
All applications must be completed online. If you cannot access a computer or the Internet, call the toll-free hotline (1-866-886-0232). Please note that most public libraries provide free access to a computer and the Internet.
Complete list of questions
 
click here for the french version of this siteclick here for the terms of useclick here for the CPCC homepageAbout CPCCPrivate copying and the law - Key conceptsPrivate copying and the law - Private copying royaltiesPrivate copying and the law - Penalties for evasionPrivate copying tariffs - The tariff in contextPrivate copying tariffs - Current tariffPrivate copying tariffs - Proposed tariffsPrivate copying tariffs - Past tariffsManufacturers and Importers - Collection and payment of private copying royaltiesManufacturers and Importers - Accounting and record-keepingManufacturers and Importers - Risks and penaltiesZero-rating and exemptions - Exemption for the perceptually disabledZero-rating and exemptions - CPCC's zero-rating programFAQ for buyersZero-rating for distributorsEnforcement - Enforcement at the CPCCEnforcement - TipsEnforcement - Sourcing media: List of companies and reported brandsRoyalty distribution - General informationRoyalty distribution - Information for copyright holdersFinancial highlightsHow to contact usNewsPress roomSite map